Customer Testimonials

Generally, shopping through Badminton Bay was good. The only thing I felt short changed about was I paid for the most expensive delivery service and not got what I expected. At the shopping trolley, the tick box said delivery by FedEx, who turned up at my door was one of my standard delivery company. If I knew that I wouldn't have paid for the extra money for the fast delivery and chose the standard delivery. It would have got to my home the same time.

Badminton Bay's reply:
Hi Mstar, Thanks so much for your feedback. 

We used another express shipping option which is Aramex that delivers faster than Fedex for your shipment and we are sorry we did not inform you before hand.

The Aramex express shipping takes only 2 days to London, using UK standard delivery service as the land delivery method once it touches London. This explains why they arrived with your parcel. We have since displayed our shipping option as Express shipping instead of Fedex in our checkout page as we now have Aramex to cater for our all our UK clients.

We are truly sorry for the confusion caused and we appreciate your feedback very much.

Badminton Bay Team ;)

Best place to purchase your badminton Goods, a perfect choice.

Great Customer service, Fast delivery ordered and received within 5 working days. Had bought previously through Ebay, will definitely use again and pass on to my friends :)

Excellent customer service, the rackets are very durable I'm currently using the z ziggler and it's simply phenomenal product. I've sent multiple customers to them and they are all pleased. Great place to shop for rackets

My rackets arrived within one week from ordering! They look allright and hoping to test them out this week! Very happy with Badminton Bay, thanks again ;-)

I live in France. I received my purchase quickly, exactly as I wanted it : string color, string tension, etc. Thank you very much for your quality !

Thank you badminton bay. Order arrive on time. Hoping for more order be made.

Good communication and quicķ dispatch. Quality of rackets good and well packed. Delivery was swift and i am very satisfied with the rackets. Will buy again

Hello, Great Rackets. Does what it says on the website. I found delivery costs were a bit higher than I expected. Overall Good experience.

Hi Great service , everything was as promised, it came on time. they had a hard time finding our address. but they were very service minded when I talked to them on the phone and I had the goods the next day. super. thanks