Customer Testimonials

I started badminton not too long ago and a badminton member recommended me to Badminton Bay. Product Ordered: 2 Pieces Deal: Abroz Demon Blade 1000 Black Red Badminton Racket (5U) As a first time badminton player, the rackets were delivered from overseas from international Malaysia to the USA. They came out clean and pristine. I had questions and contacted Badminton Bay via WhatsApp. Badminton Bay is fast, reliable, and has great deals with good communication while providing to their customers. Happy to say I received excellent service from Badminton Bay with great rackets as a first timer! Thank you, Badminton Bay!

Really impressed by quality well balanced recket always please to buy stuf from badminton bay. I have no issue with servicing every time I receive my item scdule time.

Raquets arrived very fast and tension felt good. Customer service is very good too.

Overall, the ordering process went smoothly, and the delivery was quite fast. However, I was disappointed that I unexpectedly had to pay import duties upon arrival, which made the purchase more expensive than I anticipated. Also, after only three sessions of play, the strings on one of the rackets already broke, which was quite disappointing given that the rackets seemed of good quality at first. I hope this feedback helps you improve your service and product quality control in the future.

Reply:- Appreciate the feedback, Schutte. We’re updating checkout to highlight duties and enhancing both our strings and stringing process.

Badminton is my best friend. It has always been there for me and has helped me stay in better physical, mental, and emotional shape. I’ve been shopping at Badminton Bay for almost 12 years. I thank them for an extremely professional, warm, and human service. Many thanks!

This is what I sincerely think.

Been a customer of BADMINTON BAY for over 18 years.
Excellent service/prompt communication/quality rackets/fast shipping to USA...

The towel is nice quality, as advertised. Delivery was quick. And a small gift was appreciated. Thanks you

Thanks for the great service, Mike. The rackets are great too.

The racquets ordered and from the moment it was paid. Communication was good and progress was notified. Strung to specified tensions. Only concern was, the individual racquets should have come with their own bags. I bought a racquet after this order in India (had a unplanned trip), I was provided with a APEX racquet pouch to fit single racquet. I believe its normal to get a racquet pouch when a new racquet is bought anywhere, not just a piece of racquet alone. Rest are good, packing and product.

I ordered three rackets to Switzerland and was pleasantly surprised by how quickly they were delivered. However, my excitement about the fast delivery was quickly dampened when I discovered that all three rackets were damaged. I couldn’t determine whether the damage occurred during shipping or was due to incorrect stringing. I reported the issue to BBY, and I was truly impressed: without any hassle and with remarkable speed, they sent me three brand-new, undamaged rackets. A truly exemplary customer service experience. TOP! Thank you for the excellent Service!